Re: [Tails-project] some stats on the website

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Author: u
Date:  
To: tails-project
Subject: Re: [Tails-project] some stats on the website
Hi,

first of all, thanks for analyzing all this!

intrigeri:
> sajolida wrote (27 May 2016 16:03:38 GMT) :
>> My conclusion is that our user base is not what it should be... :(


> So, we perhaps need to work on this not only by making the
> installation and first-boot process easier and more user-friendly
> (which we have focussed on so far), but also at the _previous_ step:
> the one when people who heard about Tails and get interested decide to
> try it out… or not. IMO working on these psychological blockers is key
> to making our user base less technical and Linux-centric.
>
> This can include e.g. a video tour that would demystify the whole
> thing and explain it's not *that* hard, having Tails pre-installed on
> consumer devices that would allow more people to try it out without
> having to _first_convince themselves that they are actually able to do
> so, or whatever relevant onboarding website/documentation improvement
> (e.g. our "Getting started" page could certainly provide a warmer and
> more welcoming feeling).


That's exactly what I thought when I started reading this email!

Different people have proposed to work on such a video in the past but
it never came to any conclusion. There are installation videos on
Youtube, but nothing running on Mac for example.
So I'd now like to propose to do this with some of you - if anybody else
is interested. We can try to define collectively what exactly should be
in this video. What do you think?

> I don't think this is new thinking at all: IIRC it was the whole point
> of the "from the inside out" UX roadmap to first make Tails easier to
> install and use, before we started seriously reaching out to more,
> less technical users. How I see it, we've completed the biggest part
> of the first step, and it'll soon be time to look into the next one.


Ack.

Cheers!