Re: [Tails-dev] error connecting issues

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Author: intrigeri
Date:  
To: tails-bugs
CC: sade
Subject: Re: [Tails-dev] error connecting issues
Hi,

I'm forwarding this to our Help Desk and adding some questions inline
below:

sade via Tails-dev (2021-07-14):
> Having issues connecting to tor network
>
> first time connecting since new update


I understand you've updated to Tails 4.20.

> have persistent storage enabled
>
> Tried connecting through automatically generated bridges but would not connect


With "automatically generated bridges", do you mean the default
bridges proposed by Tails, or anything else?

> Then tried connecting using custom tor bridges from email @ torproject typed them exactly how received still failing to connect


> recheck everything several times over still having issues


I think we'll need a WhisperBack report to debug this:
https://tails.boum.org/doc/first_steps/bug_reporting/#no_internet_access