Re: [Tails-testers] Tails 3.9rc1 not working

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Author: intrigeri
Date:  
To: wyba4745nh, tails-testers
Subject: Re: [Tails-testers] Tails 3.9rc1 not working
Hi,

wyba4745nh@???:
> I tried to upgrade tails to 3.9rc1 from 3.8 in a samsung usb stick. Everything worked, no errors and clean reboot. Then Tail Greeting appeared, unlocked my persistent drive and setup an administrator password (italian language choosen). When clicked "Start Tails" the screen had the aspect as attached :-(


Ouch!

> How could I resolve this?


Please start a version of Tails that works for you (e.g. 3.8),
run the following command in a terminal:

lspci -d::0300 -nn

… and send us the output.

Then, maybe your graphics cards is listed there with a workaround:
https://tails.boum.org/support/known_issues/graphics/
If any of these workaround works for you, please let us know :)

Finally, it may be worth retrying with 3.9~rc1 in "Troubleshooting
mode".

Thanks in advance!

Cheers,
--
intrigeri