Re: [Tails-ux] Draft survey on VeraCrypt usage

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Author: sajolida
Date:  
To: segfault, Tails user experience & user interface design
Subject: Re: [Tails-ux] Draft survey on VeraCrypt usage
segfault:
> sajolida:
>> I bet these would be as few as "Other Linux" so I'm replacing "Other
>> Linux" with an open "Other" field. See attachment.
>>
>> I will still keep "Debian & Ubuntu" separate because:
>>
>> - I suspect it would still be the third most popular family of OSes.
>> - We tend to treat Debian & Ubuntu a bit differently (cf. Installation)
>> so I'm curious about having general stats on this outside of the scope
>> of the VeraCrypt survey :)
>
> I see. Regarding general stats, one thing I would find very interesting
> is how many of our users already know GNOME from OSes other than Tails.
> Maybe we could add a question for that. But I'm ok to leave this out if
> you think it would unnecessarily bloat the survey. Actually, there are
> already even more questions popping in my mind. I think we should do
> another survey to get more data on our users and how they like the Tails
> UX :)


I don't want to add a question only for that *but*:

- I bet that the number of Debian & Ubuntu users will pretty much tell
us how many of our users know GNOME already because it's the default
environment on both and it should be fine to assume that Windows and
macOS users don't really use GNOME elsewhere than Tails. It's not
going to be super precise data but it will give us an order or
magnitude.

- I'm super happy to see you excited about doing other surveys! It's
definitely the idea. I didn't invest so much work in LimeSurvey just
to use it once :) We've been discussing maintenance and security with
intrigeri quite in depth and the plan is to use it for VeraCrypt only
this year and do an evaluation after that and probably make more
plans.

>>> I wonder why I don't get asked if I encrypt my entire system if I choose
>>> any other OS than Windows. Does TC/VC support this only on Windows?
>>
>> That's what I understood, both reading
>> https://www.veracrypt.fr/en/System%20Encryption.html and searching a bit
>> online.
>>
>> But maybe I missed something...
>
> Nope, seems like you're correct, I just installed VeraCrypt on a Debian
> and it doesn't show me the system partition options.


Thanks for double-checking!

>>> I don't think the questions will tell us *why* and *how* people are
>>> using keyfiles, which you added as research questions. But I don't think
>>> this matters much, so I don't care if you add something for this.
>>
>> Yeah! That's what I thought as well.
>>
>> Another option would be to add an option email field so we can contact
>> back some people if we want more info. But that's probably overkill.
>
> I agree.


I added a few of optional "comment" fields on questions where people
might be most interested to tell us about "why" and "how" without being
intrusive:

- What type of VeraCrypt volumes are you using?
- How often do you create a hidden volume in your VeraCrypt volumes?
- What do you use to protect your VeraCrypt volumes?

>>> I don't see how the survey will allow us to answer the research
>>> questions "Do people share files between Tails and their regular
>>> operating system? Why? How?"
>>
>> I drop this question from the research plan actually. I thought that
>> what's most interesting is how they exchange file with other people, and
>> I also thought that they could anyway use the same strategy to exchange
>> file with their regular operating system.
>>
>> I was also afraid of having two open-ended questions that look quite
>> similar and abstract and bother people too much (whenever I answer
>> surveys, I always find the open ended questions the most annoying!).
>
> Right, open questions are absolutely the most annoying.


:)

>>> and "Can we rely on file containers having
>>> a .tc or .hc extension?". Maybe I missed something?
>>
>> I have a question "Does the name of your file containers include the .TC
>> or .HC extension?" but it only appears if you say that you use file
>> containers in the question "What kind of VeraCrypt (or TrueCrypt)
>> volumes are you using?". Maybe you missed that.
>
> I did miss that :


Cool!

Tonight I did a first test with a user and it was quite useful. It made
me fix some phrasing and add the optional "comment" fields. Maybe I'll
do another one tomorrow, but then I'll make it live.