Re: [Tails-testers] Tails won't load past boot loader screen

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Author: u
Date:  
To: tails-bugs
CC: tails-testers, h.velveteen7three
Subject: Re: [Tails-testers] Tails won't load past boot loader screen
Forwarding this to user support.

On 11.07.19 15:38, h.velveteen7three via Tails-testers wrote:
> Hello,
> I've only been able to successfully start Tails (v. 3.15) once. This is the first ticket I've ever sent, so I apologize in advance if I don't have all of the requisite information or I've included nonessential information.
>
> Issue: Tails fails to start a second time
>
> Computer information
>
> Computer: MacBook Pro 13" (Late 2011)
>
> OS: macOS High Sierra 10.13.6
>
> CPU: Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz
>
> RAM: 16 GB 1333 MHz DDR3
>
> Graphics: Intel HD 3000 512 MB
>
> Tails Ver: 3.15 on SanDisk Cruzer Glide USB (32 GB)
>
> I've previously been able to run Tails on the same computer, from the same USB stick back from Tails Version 3.13 up to 3.14.
>
> Last successful version to run was 3.14. Logged on and attempted to auto update to 3.14.2 but after about 20 mins, the status bar for zenity hadn't moved.
> -Rebooted computer.
> -Manually downloaded 3.15 .img file and flashed to same USB with Etcher.
>
> Initially it started up fine, re-established persistent folder. Restarted Tails, boot loader displayed fine, but when I pressed 'enter' to start Tails, got black screen with following:
>
> BusyBox v1.22.1 (Debian 1:1.22.0-19+b3) built-in shell (ash)
> Enter 'help' for a list of built-in commands.
>
> (initramfs) aufs not available.
>
> I then typed 'exit' and got:
>
> mount: mounting aufs on /root/ failed: no such device
> mount: mounting /dev on /root/dev failed: No such file or firectory
> mount: mounting /dev on /root/dev failed: No such file or firectory
> mount: mounting /run on /root/run failed: No such file or firectory
> run-init: current directory on the same filesystem as the root: error 0
> Target filesystem doesn't have requested /sbin/init.
> run-init: current directory on the same filesystem as the root: error 0
> run-init: current directory on the same filesystem as the root: error 0
> run-init: current directory on the same filesystem as the root: error 0
> run-init: current directory on the same filesystem as the root: error 0
> run-init: current directory on the same filesystem as the root: error 0
> /init: line 272: 6: Bad file descriptor
> [ 53.543755] Kernal panic - not syncing: Attempted to kill init! exitcode=0x00000200
> [ 53.543755]
> [ 53.543788] CPU: 1 PID: 1 Comm: init Tainted: G OE 4.19.0-5-amd64 #1 Debian 4.19.37-5
> [ 53.543817] Hardware name: Apple Inc. MacBookPro8,1/Mac-94245B3640C91CB1, BIOS 83.0.0.0.0 12/19/2018
> [ 53.543847] Call trace:
> [ 53.543863] dump_stack+0x5c/0x80
> [ 53.543878] panic+0xe7/0x24a
> [ 53.543891] do_exit.cold.22+0x26/0x7f
> [ 53.543907] ? handle_mm_fault+0xda/0x200
> [ 53.543922] do_group_exit+0x3a/0xa0
> [ 53.543936] __x64_sys_exit_group+0x14/0x110
> [ 53.543953] do_syscall_64+0x53/0x100
> [ 53.543969] entry_SYSCALL_64_after_hwframe+0x44/0xa9
> [ 53.543987] RIP: 0033:0x7fe60a0b6618
> [ 53.544003] Code: Bad RIP value.
> [ 53.544015] RSP: 002b:00007ffc0d73dcd8 EFLAGS: 00000206 ORIG_RAX: 00000000000000e7
> [ 53.544041] RAX: ffffffffffffffda RBX: 0000000000000000 RCX: 00007fe60a0b6618
> [ 53.544064] RDX: 0000000000000002 RSI: 000000000000003c RDI: 0000000000000002
> [ 53.544088] RBP: 0000000000000004 R08: 00000000000000e7 R09: ffffffffffffff98
> [ 53.544111] R10: 0000000000000208 R11: 0000000000000206 R12: 000000000000008f
> [ 53.544134] R13: 0000000000000007 R14: 00007ffc0d73e1c8 R15: 0000000000000000
> [ 53.544186] Kernel Offset: 0x37400000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffff
> [ 53.544229]---[end Kernel panic - not syncing: Attempted to kill init! exitcode=0x00000200
> [ 53.544229] ]---
>
> Subsequent attempts to load Tails have been hit or miss, but mostly misses. If I'm able to successfully boot up and start tails, I'll attempt the root terminal solution:
>
> sgdisk --recompute-chs /dev/bilibop
>
> Aside from that, I don't know what else to try. Any help would be greatly appreciated.
>
> R,
> -H
>
> Sent with [ProtonMail](https://protonmail.com) Secure Email.
>
>
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