Re: [Tails-testers] URGENT: Update Issues 3.13.1

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Autore: GG Research
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To: tails-testers
Oggetto: Re: [Tails-testers] URGENT: Update Issues 3.13.1
Should I try the following from the tails known issues list? Are there
reasons not to try this?

Persistent folder disappears and persistent feature configurations do not
load

Sometimes, the Persistent folder is missing and the configurations for
persistent features do not load.

Most likely this means that the persistence.conf file has disappeared.
However, the files in the Persistent folder and the persistent feature
configurations should still be saved.

If you encounter this problem:

1.

Enable your encrypted persistent storage in Tails Greeter when you start
Tails.
2.

Choose Applications ▸ Tails ▸ Configure persistent volume.
3.

If you are asked to enter a passphrase, enter the same passphrase that
you used to unlock your persistent storage.
4.

Click Save, then restart Tails.

Your Persistent folder and persistent feature configurations should be
restored.

On Mon, Mar 25, 2019 at 4:11 PM GG Research <gglatfe1@???> wrote:

> For further clarification, I can successfully type in my persistent
> password, it tells me the storage is unlocked, but then when I get into the
> OS the persistent folder is nowhere to be found...
>
> Please respond asap as I am freaking out a little bit about losing all my
> files and information.
>
>
> On Mon, Mar 25, 2019 at 3:56 PM GG Research <gglatfe1@???> wrote:
>
>> Hello,
>>
>> I just updated within tails to 3.13.1 and restarted once it was finished.
>> Now I cannot access my persistent storage files!
>>
>> It still gives me the option to input the password for persistent storage
>> when starting the operating system, but once I get into Tails and
>> everything the persistent storage folder is no longer under home where it
>> used to be.
>>
>> I really hope that I did not just lose all my files. That would be
>> devastating. Never had any issues with this when updating in the past with
>> the same set up.
>>
>> Please let me know what to do to rectify this asap. I am using a Lexar
>> 3.0 USB stick on a Dell PC.
>>
>> Thanks,
>>
>> -Grant
>>
>