[Tails-testers] Fwd: Black Screen using Tails 3.12

Nachricht löschen

Nachricht beantworten
Autor: intrigeri
Datum:  
To: Tails help desk
CC: Rick Davis, Tails list for early testers
Betreff: [Tails-testers] Fwd: Black Screen using Tails 3.12
hi,

I'm forwarding this to our help desk.

-------------------- Start of forwarded message --------------------
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025;
h=message-id:mime-version:to:cc:from:subject:date:importance;
bh=3TBGwHzpv6VrTEykHUTpURd8TXQSsOX05dNRQt/mRfg=;
b=kZOdg75Z1awQfDCmlwMTxA+X6gYs6n4Gc9zg2ljWF2woknHTPRI+fEut+749FEjDyQ
yqlUM/SW2pjkowJzPFIIHgRM5XjxPmcIKXiZkCPY1TZvZ6hUnqz52TkqlYhYIzgkHzX9
wjlyQ2kjc7yNYzyOzqErilVl0wwh3PYjgFXAwcH9KAefS2F57fLvgIIZoe+ubnyKq4nf
eUvhPIoGMqsleS0vziqik4ybK/jD7cvwKph3pWqiCwSwZfeDIBMGu9TbG4acBuGF0UT5
iymw1DbAX8xE/OQnn8mfdaSUauT8L+Fvqc3OT2Nnr3tuK25t70raXgTo84DCj9poGMrn
HkBQ==
To: "tails-testers@???" <tails-testers@???>
From: Rick Davis <davis.rick393@???>
Date: Thu, 31 Jan 2019 10:28:00 -0600
Importance: normal
Cc: Rick Davis <davis.rick393@???>
Subject: [Tails-testers] Black Screen using Tails 3.12

Hi:

I am having trouble getting Tails 3.12 to load on my custom built gaming computer:

Ryzen 2700X CPU
16 GB RAM
Nvidia GTX1060 6GB GPU (connected to a Samsung C27HG70 2560x1440 monitor via Displayport)
Windows 10 version 1809

I used the latest version of Rufus to burn the 3.12 USB image file to an 8 GB Lexar USB 2.0 stick which has worked fine with this computer with previous versions of Tails.
I also burned the 3.12 iso file to a CD using ImgBurn.

What I am seeing with both the USB 3.12 stick as well as the CD 3.12 disk is upon restarting the computer out of Windows 10 I see the Tails splash screen (Tails/Tails Troubleshooting) but after pressing the Tails option
I only see a black screen…no Tails Greeter shows up nor anything else as before when it was working.

There are 2 things that are different with my setup from before when Tails was working properly:

I have a new Samsung C27HG70 2560x1440 monitor (was previously an HP 2312gt 1080p monitor hooked to my Nvidia GPU via HDMI)
I just installed the latest version of the Nvidia driver (version 417.71)

Any ideas as to what may be causing these results?

Thanks,
Rick

Sent from Mail for Windows 10



---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
_______________________________________________
Tails-testers mailing list
Tails-testers@???
https://www.autistici.org/mailman/listinfo/tails-testers
To unsubscribe from this list, send an empty email to Tails-testers-unsubscribe@???.-------------------- End of forwarded message --------------------

--
intrigeri