Author: sajolida Date: To: Tails user experience & user interface design Subject: Re: [Tails-ux] Results second Tails Server user tests
sajolida: > segfault:
>> - 4/5 had at least some problems with the client-server concept, i.e.
>> they didn't understand that they are hosting a server on their machine
>> and have to connect to this server with a client application. And they
>> tried to modify the server config in the client, especially during step
>> 6. "Configure the Mumble service so that it will automatically start
>> after a reboot of the system".
>> - This is what sajolida (and others?) already expected. I'm not sure
>> what we can do about this. sajolida suggested showing a schematic of the
>> concept in the placeholder in Tails Server. Maybe we can also display a
>> line "You can connect to this server with 'Mumble'", and maybe open the
>> application on click on the application name.
>
> Did you ask what "server" and "service" meant to them?
>
> Another idea could be to avoid using "Mumble" only in Tails Server and
> prefer using "Mumble server". For example in the left pane and the title
> of the service. Maybe it will help people differentiate between the
> "server" and the "client". Then maybe it will become inconsistent and
> confusing to use both "server" and "service".
Here is a schematics. Maybe it doesn't help, I don't know...
