Re: [Tails-ux] Results first Tails Server user tests

Delete this message

Reply to this message
Autor: Susan
Data:  
A: Tails user experience & user interface design
CC: anonym
Assumpte: Re: [Tails-ux] Results first Tails Server user tests
Thank you so much for sharing this.

>> - 1/5 needed some time to understand that the application is hosting a
>> network service and they had to use another client application to
>> connect to it.
>
> That's a good observation.
>
> For most people the name "Tails server" is probably not sufficiently
> self-explanatory, and if they are used in the client-side Tails model they
> might not understand what it is or how it works. e.g. they could think it's
> some sort of server for monitoring and controlling Tails.
>
> I wonder how we could make the purpose of "Tails server" clearer to novice users.


I wondered about this too. Maybe I can help with the explanation problem if you can explain what the right mental model should be.

>> - 1/5 was confused that the loading spinner didn't spin and wondered
>> whether the application had crashed (the reason of this seems to be that
>> GNOME disables animations if it runs in a VM, I don't know how to fix this)


How about faking it with alternating JPGs (will no animated images work?).