Re: [Tails-ux] Results of UX tests on Greeter

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Auteur: sajolida
Date:  
À: Tails user experience & user interface design
Nouveaux-sujets: [Tails-ux] Greeter help button, [Tails-ux] Greeter keyboard layout selection
Sujet: Re: [Tails-ux] Results of UX tests on Greeter
Spencer:
>> sajolida:
>>>>> Split keyboard variant
>
> See attached [1]. Lunar's suggestion is good but within a pop over
> dialog we need something more simple. I am proposing a disclosure
> triangle to hierarchically order these lists.


If this is possible with the GNOME library I'm all for it, thanks!

>>>>> Formats
>>
>> Yes, sorry people used "American" to mean "US". They refer to MDY.
>
> I wasn't sure how to label this since we are still using 'English (US)'
> for language, yeah? Maybe use 'English UK' since UTC is around there
> (Greenwich and all)? Or maybe there is a more universal standard? IDK.
>
> The default text language will affect the default format so we will need
> to address this at some point if we want DMY.


Maybe I wasn't clear but I don't think that we should change anything
regarding format selection. My initial comment was about the fact that
people understood very well what this was about as they related this to
often being annoyed by foreign date formats. My example about annoying
US dates was only to point out that it was easy for at least French
people to relate to this "Format" field as we designed it. I personally
thought it would be more problematic and was surprised in a good way.

>>>>> Help Button
>>
>> First, regarding methodology: we're not doing statistics here and we
>> don't need statistically reasonable sample sizes to detect problems and
>> propose solutions. Otherwise we'll never get there :) UX testing is more
>> about opening your eyes to things that you didn't see before than doing
>> stats.
>
> Design is science. We do need reasonable sample sizes otherwise we have
> nothing to stand on when asked why, especially with something as
> subjective as "help".
>
>> In this particular case
>
> The 09a2cca Greeter displays 'Language (i) Default Settings'.
> The ac2b346 Greeter displays 'Language & Region (i)' which unburies the
> help button.
>
> If you tested the latter of these two options then I propose this [2].
> The issue might be with '(i)' not translating to 'Help' in peoples
> minds. This proposal changes '(i)' to 'Help', though it also removes
> the finer context as it is no longer section specific.
>
> It is up to you to decide between the two locations/occurrences :)


I'll wait for Alan to comment on this.