Sajolida,
>>>>> On Wed, 21 Jan 2015 16:39:19 +0000 (GMT)
>>>>> KEN MCCALL <kemccall@??? <mailto:kemccall@icloud.com>>
>>>>> wrote:
>>>>>> Who is the target audience (persona)? An non-technical email user?
>>>>>> A
>>>>>> journalist with motivation? (Maybe this has been defined already,
>>>>>> but
>>>>>> I'm highly motivated and don't understand some things here).
>>>
>>> We never explicitly defined persona for Tails. I think that both your
>>> examples ("non-technical email user" and "journalist with
>>> motivation")
>>> are valid for sure. I would also add something about more expert
>>> users
>>> needing an environment that's both flexible and feature-full. For
>>> example quite a few Tails contributors do all their work from Tails,
>>> maybe those would be "privacy technologists" or something like
>>> that...
>>>
>>> I know that people from Tor started defining persona for their
>>> website,
>>> but I'm not sure whether they finished this work. You can see that on
>>> their mailing list archives:
>>> https://lists.torproject.org/pipermail/www-team/2014-January/thread.html
>>>
>>> If we feel the need to define that more precisely for Tails, then we
>>> might reuse some of their work.
>>
>> Isn't the target, then, everyone?
>
> As Tails cannot really be used as an easy replacement for your
> traditional operating system, I find it reasonable to assume that our
> target user base has some incentive to learn how to use computer
> security tools, either for their personal curiosity or because they
> need it.
>
> I'm not saying here that we require people to have a PhD in computer
> science to be in our target user base, but if they have no external
> incentive to add security on top of what is their primary goal when
> sitting in front of a computer (sending emails, browsing, etc.), then
> they shouldn't be using Tails.
>
I do not think it is fair to decide for others what they need or what
they should and shouldn't be using. I also do not think it is logical
to presume that to have a secure computing experience that people need
to have anything other than the desire to have a secure computing
experience, even if they don't yet know what it means.
We are teaching people how to learn, i.e., if done correctly, the UI is
a self guided educational tool about how to use the UI. We should be
teaching with every step, and we already seem to be headed in that
direction, so making this the most usable might just be the most
appropriate.
>
> Because using Tails *will* add some cognitive load in comparison with a
> traditional operating system. Our mission is to reduce this extra load
> but it won't disappear.
>
Maybe this exists somewhere in discussions or documents, but what is the
reasoning behind not having TAILS be a portable application, you know,
like drag and drop installation? Because that might be the most
suitable experience for everyone, presuming it is not a security
vulnerability.
Wordlife,
SpencerOne
