Re: [Tails-ux] Greeter: wording

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Autor: sajolida
Data:  
Para: Tails user experience & user interface design
Asunto: Re: [Tails-ux] Greeter: wording
spencerone@???:
> On 01/22/2015 10:08, sajolida wrote:
>> KEN MCCALL:
>> We only do inline here :) Top posting is a pretty bad practice in our
>> context.
>
> Inline can quickly become messy, though I will refrain from top posting
> unless the context calls for it. Thanks for the heads up :)


What I do is to only quote the relevant parts of the original message
when answering inline. Because, yes otherwise it becomes messy.

>>> On Jan 21, 2015, at 03:38 PM, Alan <alan@???> wrote:
>>>
>>>> On Wed, 21 Jan 2015 16:39:19 +0000 (GMT)
>>>> KEN MCCALL <kemccall@??? <mailto:kemccall@icloud.com>> wrote:
>>>>> Who is the target audience (persona)? An non-technical email user? A
>>>>> journalist with motivation? (Maybe this has been defined already, but
>>>>> I'm highly motivated and don't understand some things here).
>>
>> We never explicitly defined persona for Tails. I think that both your
>> examples ("non-technical email user" and "journalist with motivation")
>> are valid for sure. I would also add something about more expert users
>> needing an environment that's both flexible and feature-full. For
>> example quite a few Tails contributors do all their work from Tails,
>> maybe those would be "privacy technologists" or something like that...
>>
>> I know that people from Tor started defining persona for their website,
>> but I'm not sure whether they finished this work. You can see that on
>> their mailing list archives:
>> https://lists.torproject.org/pipermail/www-team/2014-January/thread.html
>>
>> If we feel the need to define that more precisely for Tails, then we
>> might reuse some of their work.
>
> Isn't the target, then, everyone?


As Tails cannot really be used as an easy replacement for your
traditional operating system, I find it reasonable to assume that our
target user base has some incentive to learn how to use computer
security tools, either for their personal curiosity or because they need it.

I'm not saying here that we require people to have a PhD in computer
science to be in our target user base, but if they have no external
incentive to add security on top of what is their primary goal when
sitting in front of a computer (sending emails, browsing, etc.), then
they shouldn't be using Tails.

Because using Tails *will* add some cognitive load in comparison with a
traditional operating system. Our mission is to reduce this extra load
but it won't disappear.

--
sajolida